Virgin Media Broadband caters for a wide range of business customers from small and medium businesses to enterprise businesses of more than 250 people, as well as public sector organisations. As you’d expect from Virgin Media, there are ultrafast speeds on offer as there are to Virgin’s residential customers. These speeds are backed up by dedicated technical support, 4G Back-Up and more.
As well as broadband packages, Virgin Media Business can also provide its customers with leased lines, VPNs, multiple types of business phone lines and business mobile plans.
Virgin Media Business, rather like the provider’s residential provision, only offers ultrafast broadband speeds. The most basic package offered by Virgin Media Business gives you download speeds of up to 400Mbps and upload speeds of up to 40Mbps with other noteworthy features, such as a dynamic IP address.
You can add extras such as a mobile SIM or business phone line but there’s no option to add Virgin TV to your package, as you can when getting Virgin Media for your home.
The top package, Voom Gig1, offers download speeds up to 1000Mbps, upload speeds up to 50Mbps, up to five static IP addresses, and a guaranteed resolution time of 12 working hours.
Virgin Media Business’s phone services are delivered over its broadband lines, so it makes sense to take broadband at the same time, as you’ll need a Virgin line installed anyway.
A standard landline package including unlimited UK calls, last number announcement, call display, call hold, line identification, 24/7 support and Service Level Agreement.
There are a number of extras you can add for an additional monthly fee. These are grouped into three extras packages – right-place calls, manage incoming calls and manage outgoing calls.
Features include the option to divert calls to a different number, anonymous call rejection, call waiting, last number redial, and multi-party calling.
Voicemail is classed as an optional extra but there’s no additional fee involved. This includes diverting calls to voicemail if you’re on another line and a ‘message waiting’ indicator’ that alerts you when you have a new message.
Virgin Media has a reputation as the fastest and one of the most reliable widely-available broadband providers in the UK. Its business offering is built on the same infrastructure so you get ultrafast broadband as standard plus a load of other features that allow you to build the combination that fits your business.
A lot of providers, including Virgin Media, offer similar download speeds and upload speeds to business customers as they do to residential customers. The difference is the business packages tend to include more technical support and other extras.
Yes, Virgin’s policy of providing ultrafast speeds as standard means small businesses can futureproof their internet without breaking the bank. Features such as 4G Back-Up also ensure connectivity even if there’s an outage.
Virgin Media is available to about two-thirds of UK premises, with most of that coverage focussed on large metropolitan areas. Use the checker on the Virgin Media Business website to find out if it’s available in your location.
No, you’ll have to take out a residential contract with Virgin Media in order to sign up for its TV services. They are not bundled in with its business broadband packages.
Virgin Media Business’s broadband packages range from about £40 to £70, so it depends on what your needs are. Adding data SIMs, handsets and other networking equipment obviously cost more.