Which broadband providers offer a static IP address?

Dan Howdle • August 30th, 2024

A static IP address isn't something you'll see offered with consumer broadband deals very often. More likely you'll see it included as part of a business broadband package, but what exactly is a static IP address and why would you want one?

Read on and we'll explain what a static IP address is and, importantly, how it differs from what you're more likely to have at home – a dynamic IP address. Most people will only need a static IP address for one of a limited number of use cases, so by the end of this guide you should be pretty clear on whether you need one or not.

How to get a static IP address

Getting hold of a static IP address will usually go hand in hand with signing up to business broadband. The UK's big four broadband providers – BT, Virgin Media, Sky, and TalkTalk – do not offer static IP addresses to residential customers. All suggest getting in touch with their business broadband teams if this is something you'd like to pursue.

EE and NOW Broadband don't offer any way of getting a static IP address, as you might expect for providers more focused on mobile and TV respectively.

Hyperoptic, which specialises in fibre broadband, now offers static IP addresses as standard. Plusnet lets you switch between dynamic and static IP addresses for a £5 set-up fee if you're on its home broadband package. If you're on a legacy Plusnet deal, you'll need to check with the provider as some older packages don't support static IP.

Gigaclear, which provides ultrafast broadband to rural communities, offers static or fixed IP addresses on certain packages for an additional £2 a month. You can do this by contacting customer services.

You cannot get a static IP address with Vodafone's home broadband. If you sign up for Vodafone’s business broadband, you can get up to eight static IPs.

Static IP comparison table by provider

What is a static IP address?

An IP address, or Internet Protocol address to give it its full name, is a number assigned to your device by your broadband provider. Usually this number is dynamic – it changes every time you connect to the internet. The difference with a static IP address is that, as the name suggests, the number doesn't change. This is important for a number of reasons, which we'll get into soon.

IP addresses are important because they are the number that devices connected to a network use to communicate with each other. In the same way we use street addresses to know where letters and parcels should be delivered, IP addresses are used by network devices to determine where data should be sent. Static IP addresses are useful when external devices or websites need to remember your IP address and use it again in future.

To be clear, the IP addresses we're talking about here are public IP addresses – this is the one your broadband provider and others use to communicate with you. This is different to your private IP address, which is the number assigned to your router and the other devices connected to your LAN (local area network). If any of these terms need further clarification, check out our helpful jargon-busting guide.

What are the advantages of a static IP address?

We've said it before but it's worth saying again – most people will not need a static IP address. That said, there are some specific use cases in which it's either necessary or simply helpful to have a static rather than dynamic IP. Let's get into them now.

• Better DNS support – DNS (Domain Name Servers) translate domain names (what you type into a URL bar) to the numeric IP addresses needed to access websites. If you want to set up or manage a DNS server, a static IP will make it possible
• Server hosting – If you are hosting a server, a static IP makes it easier for other people's devices to find it via DNS. You don't have to have a static IP to run a server, but it helps
• Hosting an email server – A static IP lets you set up your own email server, which gives you more control over your emails
• Remote access – Having a static IP address allows you to access your computer from anywhere including accessing files, programmes and settings
• Better geo-location services – A static IP makes it easier for websites to pinpoint the exact location of a device or server. Perfect for running a VPN server, for example, or getting super-accurate weather forecasts
• Better VoIP calls – VoIP or Voice over IP calls are phone calls made over an internet connection. These can be more stable when the device has a static IP address
• Running a CCTV system – Some CCTV systems require you to have a static IP address

What are the disadvantages of a static IP address?

There are a few disadvantages to using a static IP address, although for most of us the reason not to bother is simply that we won't see any benefit.

• More hackable – If a static IP makes it easier for websites and other devices to see exactly where you are on the internet, it's going to make it easier for hackers, too
• Real-word security concerns – The same goes for geo-location services. If websites can pinpoint your location accurately, it follows that those with nefarious intent may be able to do the same. Using a VPN could help you get around this problem
• Higher cost – Broadband providers will generally charge you a bit more for a static IP if you're on a consumer broadband package. Although, as you'll see below, often it isn't actually very much.